VLE Support & Training

INCO pride ourselves on the service we provide to our clients. Our service does not stop with the initial sale.

The standard INCO-VLE package includes training for up to 3 people. Our consultants will discuss your individual needs and arrange a training package to suit you.

Beyond the initial training, our team is always here to support you, your staff and your students.

Support

• Application Support Included
• Telephone and E-Mail Support
• Extended Support Available

Training

• Structured Training Programme
• Dedicated Training for Administrators and Teachers
• User Guides Provided in Electronic and Printed Formats

Hosting

• Fully Hosted Solution
• Dedicated Servers with RAID 1 Mirroring
• 24/7 Server Monitoring
• Daily Data Backup to Separate System

To reduce the burden on an already busy IT Support Team we have opted to host INCO-VLE remotely, this is a very cost effective way for the school to gain access to the latest web-based solutions without investing many thousands of pounds in high-availability data centre technology.

Our systems are designed to protect your data. We use multiple disk drives in RAID 1 mirrors to prevent data loss in the event of disk failure in addition to daily backups to a separate system to prevent data loss in the event of a catastrophic failure of the server.